Ann Roche provides the area’s largest selection of porch and patio furniture and accessories. With a reputation that exceeds Vermont’s borders, Ann Roche, home to the top brands of aluminum, wrought iron and wicker, serves retail and commercial customers.
We’ve been written about in Casual Living and Business People magazines.
From Business People magazine:
Entering Ann Roche Casual Furniture on U.S. Rte 7 in Shelburne is like walking into a giant sun porch. Casual furniture of rattan and metal with comfortable cushions are arranged in inviting groups. Tables are set with bright ceramics, ready to welcome a gathering of friends to a meal dined al fresco. And then there are the umbrellas: bright, lively umbrellas in wild splashes of colors and patterns waiting to be opened over a sunny patio table.
Roche’s customers run the gamut from those wishing to make a $100 to $200 purchase to those wishing to furnish whole areas of a building. Canadians frequently visit the store, she says, and she has furnished houses as far away as the Caribbean islands of St. Maarten and St. Barts.
Customer John Isaacs says he is so happy with the service he received that he urges other people to purchase patio furniture there. “Last year I bought a patio set,” he recalls. “At the end of the year, I left the umbrella up during a windstorm, and it broke. A few months later I returned to Ann’s place to buy a new one. Learning of the situation, she called up the distributor and got me a replacement for free. I would have bought a new one, but she sacrificed an immediate sale for my benefit.”
In the last 10 years, Roche has added commercial clients to her list. She furnished the indoor and outdoor sun porches at the Trapp Family Lodge in Stowe. Her furniture can be found in the new spa at the Essex Resort and Spa, and at the restaurant, indoor and outdoor pools, and golf course clubhouse at the Mount Washington Resort in Bretton Woods, N.H.
“One of the owners of the Mount Washington Hotel came in here on a whim,” says Roche. Most of her commercial clients have come to her of their own accord rather than as a result of targeted marketing, she says; but the customers making the smaller purchases are her bread and butter. “They’re the ones that make a business,” she says. Read the full Business People article here.